Terms of use

Who operates this website

The website packman-eg.com presents two separate companies under the Packman EG (باكمان) brand: الشركة المصرية لتعبئة وتوزيع المواد الغذائية باك مان, commercial registration no. 84850, and باك مان للصناعة الزيوت النباتية, commercial registration no. 15835 (their registered names are in Arabic). Both have their registered address at Plot 2/22, Crafts Industrial Zone (C), Badr City, Cairo Governorate, Arab Republic of Egypt. The website is operated for both companies, and requests sent through it concern both and are handled through one shared system. In these terms, "we" means the two companies.

Scope and acceptance

These terms apply to your use of the website. By using it, you agree to them. If you do not agree, please do not use the website.

About the information on this website

The website gives general information about the companies and their products. Product names, descriptions, images and specifications are for information only: they are not offers, and they do not show prices or stock. Images may differ from the products supplied, and products and their details may change without notice. If a specification matters for your use, please confirm it with us before you order.

The website does not take orders or payments.

Quote requests and messages

• Sending a quote request or a message is a request for information. It is not an order, and it does not create a contract or reserve stock.
• The reference number shown after a quote request confirms only that we received it.
• The date you need the order by is a preference that helps us prepare our reply; it is not a delivery commitment.
• We aim to reply to every request, but we do not promise a reply within a set time or that we can supply what you ask for.
• Any price, quantity, specification or delivery date we give you applies only on the conditions stated with it. An order exists only once you and the company concerned have agreed it outside this website, under the quotation, order or supply terms that apply to it.

Accuracy of the information you send

Please make sure the details you send are accurate and up to date, and that you are allowed to send them on behalf of the company you represent.

Acceptable use

You must not:

• send false, misleading or unlawful content, or content that infringes the rights of others;
• send unsolicited advertising or automated submissions through the forms;
• try to gain unauthorized access to the website, its admin panel or its systems, or interfere with how they work;
• copy or collect the website's content in bulk by automated means.

We may block access, and we may set aside submissions that break these rules; set-aside submissions are kept and later deleted as our Privacy Policy describes.

Intellectual property

The website's content, including its text, images, names and logos, belongs to the companies or is used with permission. You may view and share pages for personal or internal business use, but you may not reuse the content commercially without our written permission. The website was developed by CodeMind for Software and AI Solutions.

Availability

We try to keep the website available and accurate, but it may be interrupted for maintenance or for reasons outside our control, and we do not guarantee that it will always be available or error-free.

Links to other websites

The website may link to other websites or services, such as messaging apps. We are not responsible for their content or practices, and their own terms and policies apply.

Limitation of liability

To the extent the law allows, we are not liable for loss arising from your use of the website, from your reliance on its general information, or from the website being unavailable. Nothing in these terms limits any right you have that the law does not allow to be limited, including your rights as a consumer.

Privacy

How we handle the information you send is explained in the Privacy Policy.

Changes to these terms

We may update these terms. The published version applies from the "last updated" date shown at the bottom of this page.

Governing law and jurisdiction

These terms are governed by the laws of the Arab Republic of Egypt, and the competent Egyptian courts have jurisdiction over any dispute about them.

Language

This document is published in Arabic and English. If the two versions differ, the Arabic version prevails, without prejudice to any right the law gives you that cannot be waived.